FAQ: Frequently Asked Questions

Q: How often should I clean my carpets?
A: Every 6-12 Months depending on individual household traffic.
Q: How long will it take to clean my carpets? A: Jobs generally take between 2 and 3 hours. There are always exceptions to this.
Q: Do you move furniture? A: We move basic furniture in the living areas. No entertainment systems or electronics of any kind will be moved. We are willing to move bedroom furniture, but there will be addition al charges. Most customers are fine with cleaning around the bedroom furniture, but if you have a,situation where they need to be moved we will do it. Just understand that the cost will be more to do so.
Q: How long to dry? A: 4-24 hours depending on your situation. After your job is complete the tech can give you more of a definitive answer to this question.
Q: I’ve heard that cleaning carpets make them soil faster is this true? A:This is caused by residue left behind by previous cleaners. We do not leave any behind. Your carpets are rinsed properly when we do your job.